Terms of Service
By using Special Memory Maker’s website, booking platform, or services, you agree to the following Terms of Service. These terms apply to all users, clients, and event hosts engaging with Special Memory Maker in any capacity.
1. Service Overview
Special Memory Maker provides photo booth rentals and related event services. We aim to deliver a fun, high-quality experience through our equipment, staff, and content delivery.
2. Booking & Payments
- All bookings require a non-refundable deposit to secure your event date.
- The remaining balance is due at least 7 days before your event.
- Accepted payment methods include major credit cards, debit cards, and other methods listed at checkout.
3. Cancellation Policy
- Cancellations must be submitted in writing 30 days prior to event.
- No monetary refunds will be provided.
- Store credit may be issued based on timing and circumstances. Credits are valid for 5 years from the cancellation date.
4. Refund Policy
- All sales are final. Once services have begun (including arrival or setup), no refunds will be issued.
- In case of delays, technical issues, or limited use, Special Memory Maker may offer store credit at its sole discretion.
- Use of any part of the booth service constitutes acceptance of service.
5. Delivery of Digital Content
- Digital event files (photos, videos, galleries) are delivered within 14 business days.
- Delivery timelines may vary due to editing, file processing, or hosting needs.
- Delay in delivery does not entitle client to refund or dispute.
6. Use of Content
- Special Memory Maker retains ownership of all digital content created with its equipment.
- Guests may share content for personal and non-profit use.
- Commercial use requires advance written consent or purchase of a license.
- Special Memory Maker may use event content for marketing unless requested otherwise in writing.
7. Guest Conduct & Safety
- Guests must treat our staff and equipment with respect.
- Children under 12 must be supervised while using the booth.
- Special Memory Maker reserves the right to refuse service or shut down equipment for safety reasons without refund.
8. Event Access & Setup Requirements
- Client must ensure parking access, sufficient space, and power availability.
- Setup issues caused by venue restrictions are not the responsibility of Peek-A-Booth.
- Minimum booth space:10ft ×10 ft. Two power outlet required within 6 feet.
9. Technical Issues
- While rare, technical delays or interruptions may occur.
- Special Memory Maker will make reasonable efforts to resolve them quickly.
- Technical issues that are resolved during the event do not qualify for a refund.
10. Privacy
- Special Memory Maker collects limited data required for booking and delivery.
- We do not sell or share personal information without consent.
- Please review our Privacy Policy for more information.
11. Agreement
By using Special Memory Maker’s website or booking a service, you agree to abide by these Terms of Service. Special Memory Maker reserves the right to modify these terms at any time.
For questions or concerns about these terms, please contact us at
Admin@specialmemorymaker.com.